GET FREE SHIPPING ON ALL ORDERS
Orders are typically processed within 1–2 business days, and delivered within 2-6 business days. Standard shipping in Canada usually takes 3–8 business days, depending on your location.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can use this link to monitor your shipment until it arrives.
If you haven’t received a tracking email within 2 business days of your order being shipped, please contact our support team at support@nutrichefkitchen.ca
Yes! Returns are accepted for eligible items within 30 days of delivery. Items must be in their original condition and packaging.
• The amount of ingredients in the basket is too big.
- Put smaller batches of ingredients in the basket. Smaller batches are cooked more evenly. Do not exceed MAX indication.
• The set temperature is too low.
- Set the temperature control to the required temperature setting.
• The cooking time is too short.
- Set the timer to the required cooking time.
• Certain types of ingredients need to be shaken halfway through the cooking time.
- Ingredients that lie on the top of or across each other (e.g. fries) need to be shaken halfway through the cooking time.
